Privacy Policy - Aivon.com

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AIVON Privacy Policy

Welcome to AIVON ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website, use our services, or interact with us in any way. By using AIVON's services, you agree to this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services. This includes:

Account Information: Name, email address, phone number, company name, shipping/billing address, and password when you register or create an account.
Order & Payment Details: PCB specifications, Gerber files, order records, payment information (processed by third-party payment providers), and shipping details.
Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and other analytics data automatically collected when you visit our website.
Communication Data: Records of your communication with us, including emails, online chat, support tickets, or survey responses.
Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies to improve website functionality and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: Process orders, manufacture and deliver PCBs, and provide technical support.
To Manage Your Account: Maintain your profile, verify your identity, and process payments.
To Improve Our Services: Analyze website usage, develop new features, and optimize user experience.
To Communicate with You: Send order updates, respond to inquiries, and notify you about changes to our services or policies.
For Marketing and Promotions: With your consent, send you promotional materials, newsletters, and special offers. You can opt out at any time.
For Security and Compliance: Prevent fraud, ensure legal compliance, and enforce our terms of service.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you signed in and remember your preferences.
Analyze website traffic and performance.
Deliver personalized content and ads.

You can manage or disable cookies through your browser settings, but some features may not function properly if cookies are disabled.

4. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

With Service Providers: Third-party vendors who help us with payment processing, shipping, analytics, email communication, marketing, and website hosting.
With Business Partners: When necessary to provide integrated services or special promotions.
For Legal Reasons: To comply with applicable laws, legal processes, or governmental requests.
In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third parties are required to use your information securely and only for the purposes we specify.

5. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations. Once the retention period expires, we will securely delete or anonymize your personal data.

6. International Data Transfers

As a global platform, AIVON may transfer and store your information outside your country of residence. We ensure such transfers comply with applicable data protection laws by using appropriate safeguards, such as standard contractual clauses or other legal mechanisms.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data ("right to be forgotten").
Restriction: Request to limit how we process your data.
Objection: Object to processing, especially for marketing purposes.
Data Portability: Request your data in a machine-readable format.
Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise your rights, contact us at service@aivon.com. We may verify your identity before processing your request.

8. Data Security

We use industry-standard security measures to protect your data, including encryption (HTTPS/SSL), secure servers, access controls, and regular security audits. However, no online platform is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If we become aware that we have collected such data without parental consent, we will delete it promptly.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal data.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Significant changes will be notified via email or website notice. Continued use of our services after the update means you accept the revised policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

AIVON Support Team

📧 Email: service@aivon.com

service@aivon.com

sponsor@aivon.com